The weekend MP ‘challenge’ a few weeks ago, was “Operation Raptor” the goal of which was for people to promote two of their MP characters into ‘war assets’. Â As a whole, everyone exceeded the goal (If I remember the announcement correctly, the player base promoted twice as many characters as the ‘team’ goal was). Â On an individual level, if you promoted two characters, you were supposed to receive a commendation pack.
When BioWare initially awarded the Commendation (individual goal) and Victory (team goal) packs…they pulled them before everyone could claim them. Â The reason for the pulling, was due to people exploiting the store, and redeeming multiple packs. Â Here’s where it all went downhill in my opinion.
I have no problem with BioWare pulling the packs to prevent exploitation.. however, there was practically no communication from BioWare over the two weeks the packs were unavailable..Their CS staff had no updates, the community folks manning Twitter and Facebook ignored questions regarding the packs…and the community folks on the BSN (BioWare Social Network)…also seemed to ignore questions regarding the ETA.
Yesterday, there was a post on BSN saying the packs were being given again:
Hi all,
Commendation Pack from Operation Raptor was granted this morning. Now we will investigate and act on all users that took advantage of the exploit (got more than 4 packs using the exploit).
This, is still not fixing it..They cut legitimate players off from their packs for 2 weeks.. and are still letting people who exploited have no repercussions?!?!? Â “Oh it’s ok for person X.. they only exploited a little.. but person Y exploited more…so we’ll action them.”
If BioWare is serious about taking action against people that exploit in Multi-Player.. it needs to be for ANY level of exploit… In this case, I’d say if anyone redeemed the commendation pack more then twice..they were knowingly exploiting (I can see someone honestly clicking redeem the second time, thinking it didn’t ‘take’ the first time.)
At this point BioWare has also not provided an ETA (that I can find, I suppose it could be buried in a non-stickied post on the BSN) for the awarding of the Victory packs for Operation Raptor.
Here’s hoping the awards for this past weekend’s Operation: Resurgence go smoother.